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mercedes benz south africa customer complaints

I am certainly taking this up with the highest Merced offices overseas. Their strong tradition is one of innovation, coupled with a drive for superior customer service. Mercedes-Benz Client Care is devoted to providing complete customer satisfaction and, as today’s vehicles have become increasingly advanced, our service facilities have changed with the times. ", "Forget the arrogant MBSA". this happened yesterday 02.07.2020. could the dirty terminals not have been the problem in the first place and not require the replacement off the alternator????????? Contact number: 0800 133 355 / 00800 9 777 7777*. 0001 . I am looking for a better Mercedes Benz dealership to service my cars. Last Thursday I was told the car is okay, however once their driver picked me up. The algorithm is subject to change in future. Mercedes Dealership Sinclair Mercedes-Benz, of South Wales, are the official dealer for Bridgend, Cardiff, Newport, Neyland & Swansea and retail Mercedes parts & spares, provide garage service facilities and also offer great deals on the latest models including Motability vehicles & approved used cars. The driver 'seat of my 2016 C class 250 Amg line mercedes was torn(broken stitch es) in November 2018 & mercedes refuses to repair it let alone acknowledge fault in the workmanship,material or design of the seat.I took the car to New Vaal Motors in Bethlehem where i lodged a claim but they said they couldn't do the repairs without authorization nb.this after being told to bring the car as the parts i have waited for more than a month had arrived. Start off by getting in touch with the details of your complaint. For more information about PissedConsumer check out our There are 64 reviews for the 2020 Mercedes-Benz GLE 350, click through to see what your fellow consumers are saying Explore the Mercedes-Benz of South Orlando VIP Rewards Program to learn more about the perks you get when you shop with us, and take a look at our Mercedes-Benz specials, too. Really unbelievable. The service advisor called the driver to take me back home. Review #2028977 is a subjective opinion of poster. Registered name ofprovider: Mercedes-Benz South Africa Limited. Gary Scott CEO at KIA Motors South Africa City of Johannesburg. Pissed Consumer © 2020 All 2.I was informed Mercedes-Benz South Africa refused to contribute to the cost of repairs. The lineup offers a smo… Registration Number: 1962/000271/06. Blog article. Gary Scott. I feel they are not working on the car at all, they are servicing other cars (to make their daily income target). Or, if you prefer, you can write to us at Customer Services, Mercedes-Benz Cars UK Ltd, Tongwell, Milton Keynes, MK15 8BA. While Stocks Last. Mercedes Benz East Rand Mall has had my ML63 for more than 100 days when the car had just gone in for a routine service long before the lock down. Its standard powertrain is dutiful albeit unremarkable, and there's a plug-in hybrid model for increased efficiency. Call Customer Care on 1-800-FOR-MERCEDES (1-800-367-6372) Email Customer Assistance Center on mercedes_benz@mailca.custhelp.com. Original Styles. Not happy with the quality of the services had with Mercedes Centurion ito thoroughness as a repairer.ma. Review #2043479 is a subjective opinion of poster. Mercedes-Benz Intelligent Drive assistance systems, webmails.southafrica@cac.mercedes-benz.com, © 2020. What happened? Tel: 00800 1 777 7777*, Make a complaint about your Mercedes-Benz. 2,224 reviews from Mercedes-Benz employees about Mercedes-Benz culture, salaries, benefits, work-life balance, management, job security, and more. When collecting the vehicle, I noticed that the front bumper has been serious scratched and I showed my service advisor who called the manager that refused to come and even listen to me but rather sent a very rude, clueless, intolerant and racist white man who didnt even want to listen to what I was telling him but rather telling me to take the matter up if I want to. User's recommendation: Mercedes Benz don't care about their customers. Alternatively, if you would like to end your promotional communication journey with us, please send your details (name, surname, email address and contact number) to the email address below. Corporate Social Responsibility queries: csrpta@daimler.com. . Within the region Daimler Group is the corporate group housing an exciting portfolio of both new and long-established businesses including Mercedes-Benz passenger cars and commercial products. Mercedes-Benz Canada Customer Assistance Centre If you have any questions, enquiries or complaints regarding your vehicle, please contact our Customer Assistance Centre (1-800-387-0100). Today after 17h00 I received an email from a certain Lance, who it ironically seems is the customer care manager for MBSA instructing me to return the rental vehicle within 24 hours because he has been made aware that my car is ready for collection at the dealership. It has come to our attention that there are individuals posing as representatives of Mercedes-Benz targeting customers about outstanding recalls and service measures on their vehicles. I called my wife to fetch me before 08h00 by luck another driver took... on the 13 April, I took my car CLS 63 AMG to MB Northcliff to put new shock absorbers and top up the Water coolant. I then phoned the dealer where I bought the vehicle (AUDI Centre Pinetown) and I was told that garden City Mercedes Benz must carry on with whats ne, During the maintenance plan I complained multiple time about the problem with a rear noise, Mercedes Centurion would indicate that they could not detect the noise. It is now on 102000. Review #2011467 is a subjective opinion of poster. Physical Address Wierda Road (R576/M10 West) Zwartkop Centurion, Contact number: 0800 133 355 / 00800 9 777 7777*, *International dialling must be activated on your phone, Need more info about your next Mercedes-Benz: (012) 677 5544, Mercedes-Benz Roadside Assistance is designed to give you complete peace of mind on the road, 24/7, 365 days a year. You can either write to us at: Mercedes-Benz Financial Services UK Ltd Tongwell, Milton Keynes MK15 8BA Email us at: customerservices-mbfs@daimler.com Or call us on: 0370 847 0700. Sponsorship requests (Passenger Cars): sponsorship@daimler.com. I brought my car for speaker repairs on Monday morning at 07:00 oclock. Vehicle damage. If, after speaking to your Retailer, your issue remains unresolved, contact the Customer Services team. Battery tested and 100%. PO Box 1717. Review #1680540 is a subjective opinion of poster. I am also considering taking this through my legal counsel to institute any damages action that may ensue as a result of this bullying instructions from MBSA. This Mercedes-Benz S-Class is just that. It is unfortunate that my other Mercedes is due for service. Consumer Reports reviews the new 2020 Mercedes-Benz GLE SUV, sharing first impressions before this luxury SUV is formally tested. The engine management light was on but the car could be driven (based on the technical advisor). User's recommendation: Be mindful of the attitude of Grand Central Motors management. Lack of contact. The key to a great relationship is communication. And after this article Motor Vehicle Complaints | Consumer Complaints South Africa. Follow Mercedes-Benz. Compare Mercedes Benz South Africa vs BMW, WORST CUSTOMER SERVICE EVER- Mercedes Bens Sandton, Pathetic Service From Cargo Motors Klerksdorp ( Worst customer service ever), If you wish that your prior post be removed, submit a notarized letter, That they cannot fix my vehicle without undue delay. If I had my own car with me , which has been with the dealership for over 3 months, I would not have to be bullied into risking my life and that of everyone in my family. Review #2214942 is a subjective opinion of poster. Rights Reserved, You Are About to Contact PissedConsumer.com. Thank You for Your Reply! Dealership cannot resolve the problem. Review #2030093 is a subjective opinion of poster. after intervention from the CEO, the car was released on the 23 May. Postal Address. As a first time lease owner of my fist Mercedes C-class this was a huge disappointment. I got the impression that everybody was very busy in Mercedes Benz and that Mercedes Benz customers are bunch of lazy people with no work and plenty of time to deal with Mercedes Benz incompetence. I requested that I come and take my car back, but they blatantly refused. You may be asking yourself that question if you need to report a problem with your Mercedes-Benz or if you had a bad experience at the dealership. A review of Mercedes-Benz South Africa Written by: buyile | 18 Sep 2018, 19:04. Sponsorship requests (Commercial Vehicles): MBCV.Sponsorship@daimler.com. All rights reserved (provider). What is your customer experience with Mercedes Benz South Africa? Tweet Mercedes-Benz. Watch Mercedes-Benz. they then - as advised by them - cleaned the terminals. Since then, I have received different reasons why the car is kept there. We are processing your message. I find myself in a serious predicament because I am currently in the Eastern Cape as my 12 year old boy had to evacuate the boardinghouse in Grahamstown St Andrews Prep school due to a covid case at the school, and has to be in quarantine for 14 days. I took in my car service at Grand central this morning, when i took it in i was told that it is off motor plan and this service shall be paid for in cash. Review #1605011 is a subjective opinion of poster. Unfortunately the parts were incorrect. We’ll acknowledge your complaint within 5 … Mercedes-Benz Australia/Pacific is the importer and wholesaler for a range of passenger cars. Sport Has The Power To Transform And Empower Us. Mercedes aim to resolve all complaints within five working days. So it is with Mercedes’ newest luxury coupe. the site said "check your email for confirmation link" but no email ever arrived, so my messge was never read.Forget the arrogant MBSA. Consumers are not pleased with Customer service and Discounts and Special Offers. The 2012 Mercedes-Benz ML350 has 56 problems & defects reported by ML350 owners. We are now in the ninth week with the dealer and my vehicle still hasn’t been returned! It took more than a month for MBSA to arrange a courtesy vehicle for me. Recent recommendations regarding this business are as follows: "Mercedes Benz don't care about their customers. No response from Mercedes Benz. The vehicle was not ready. You can call us on 00800 9777 7777 or email cs.uk@cac.mercedes-benz.com. We’re dedicated to providing you with the best customer experience throughout your Mercedes-Benz ownership. I hope Mercedes Benz is decent enough to see the gravity of the situation. Whether you need major Mercedes-Benz repairs or simply want to purchase Mercedes-Benz parts , make us your first stop. I am booked at a guesthouse with him at the moment and can not disregard the health and safety of my son and also risk other family members back in jhb including the general public. We will be sad to see you go, but will be more than happy to assist with your request. Within this section you'll find contact details to help with any enquiry. Check our FAQ. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. If at any stage you would like to be kept in the Mercedes-Benz loop and experience the extensive benefits of our brand, all that you need to do is click on the subscribe page and provide us with your details – we will be ecstatic to have you join the Mercedes-Benz family. Review #1550801 is a subjective opinion of poster. Shop Now & Save! More Mercedes-Benz South Africa Complaints & Reviews. Chief Executive Officer: Johannes Fritz . User's recommendation: Forget the arrogant MBSA. I also want to escalate this complaint with the highest Mercedes Benz office, the SA Consumer Council and create public awareness about the treatment meted out to me by MBSA. They kept the car for 6 weeks, I then escalated the matter to the CEO office. Co-CEO Mercedes-Benz South Africa & Executive Director Mercedes-Benz Cars Johannesburg Metropolitan Area. GPS coordinates: S 25°50'10.6" E 28°07'38.4" Contact Numbers: Customer Service: 0800 1333 55 / 00800 9 777 7777 . The 2020 Mercedes-Benz GLC-class is the company's best-selling model because it combines the style and versatility that consumers want. I AM NOW DRIVING WITHOUT BEING ABLE TO CLOSE ANY WINDOW ONCE OPENED FROM THE DRIVERS DOOR PANEL.....MY CAR IS STILL UNDER MOBILY PLUS MAINTENANCE POLICY.. MY LIFE IS NOW IN DANGER BECAUSE OF YOUR COMPANY. Review #2237844 is a subjective opinion of poster. Forever Faster. Ravi Naidoo. User's recommendation: Poor customer service. Pretoria. Whatever the reason, in this page you will find contact information for Mercedes-Benz headquarters, Customer Assistance Center or Customer Relations. Switchboard: (012) 677 1500. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Review #2184310 is a subjective opinion of poster. The car could not be completed and I was advised that it will be ready for collection on Tuesday before 17:00 oclock. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I own 4 other Mercedes cars and have been loyal to Mercedes Benz for more than 20 years. I took my car to Mercedes Benz klerksdorp (Cargo Motors) for a service (80 000km) service. Original review: Dec. 2, 2020. I'm informed that the rear shocks need to be replaced. Contact Mercedes Benz South Africa customer service. If you feel that we are not communicating the most relevant topics with you and would like specific promotional information on other topics, please email your suggestions to the address below. The first 2 3 days the nominated service advisor was not aware that my car was there, which means nothing was done to the car. Review #1802946 is a subjective opinion of poster. Free Returns. There is not enough information available to create the chart. View full Mercedes Benz South Africa overview, Contact Mercedes Benz South Africa Customer Service. Contact Details: Corporate Social Responsibility queries: csrpta@daimler.com. Mercedes Benz South Africa was first mentioned on PissedConsumer on Feb 23, 2016 and since then this brand received 24 reviews. Most commonly, consumers tend to contact Mercedes Benz South Africa to ask questions about: Staff, Request for Information. Mercedes Benz South Africa reviews (www.mercedes-benzsa.co.za): Complain. Review #1425348 is a subjective opinion of poster. Mercedes Benz South Africa ranks 914 of 4300 in Dealers category. What can we help you with? Hence believe not necessary to have replaced my alternator.. i have received no response from Mercedes. Thereafter there was a... My car has been with the Mercedes Benz - Bedfordview for at least 3 weeks. Review #2035986 is a subjective opinion of poster. Tel: (012) 677 1500 . I drove the car back to Plettenberg Bay with no further problem. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Mercedes-Benz International Customer Service. Review #2185578 is a subjective opinion of poster. That said, we understand that on rare occasions we may not meet your expectations, so if you have a concern or are dissatisfied in any way, we’ll do our best to help resolve the situation in a fair and transparent way. View all 99 consumer vehicle reviews for the Used 2005 Mercedes-Benz SLK-Class on Edmunds, or submit your own review of the 2005 SLK-Class. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Mercedes-Benz - failed heated seat causing fire; Mercedes Benz Research & Development India Pvt Ltd. (MBRDI) - wicked management, strict notice period 3 months; Mercedes Benz Of Tampa Bay - discrimination based on race and sex! Now, out of the plan. If, after speaking with your Retailer, you feel that your issue remains unresolved, you can contact the Mercedes-Benz Cars Customer Services team. Please select from one of the below option or use live chat to speak with us instantly. Mercedes-Benz South Africa Limited. So with rude and insensitive email received from a person purportedly representing MBSA, I am forced to travel back to jhb and take the risks that I articulated above. Customer queries or concerns: webmails.southafrica@cac.mercedes-benz.com. Follow Mercedes-Benz. Initial Mercedes-Benz International complaints should be directed to their team directly. Dealer locator Customer Service: 0800 133 355 / 00800 9 777 7777*. Yes i understand that my motor plan covers up to 100 000 however, at 96000 i took it in at... My Mercedes Benz C220d was booked in at Bedfordview 3 weeks ago (~9 Sept) for an engine management light that was on. Our team of experts will be able to assist you Monday to Friday, between the hours of 9:00 am and 5:00 pm (EST). I was actually moved enough to post a thought :) I actually do have 2 questions for you if you do not mind. Mercedes-Benz - India - frustrated and dejected customer service Mercedes-Benz complaints contacts. Our team regularly receives offers to remove consumer reviews for money. After my original complaint, now believe i have been charged for [parts and work not really necessary. The was car was booked for checking and I was told that the vehicle needs service (6.1k) and front Disc + brakes (16k) total amount of approximately 22k. Mercedes-Benz's compact crossover pampers passengers with a luxurious interior and provides more space than most sedan trunks. Review #1530782 is a subjective opinion of poster. Bad service. Mercedes-Benz South Africa . To get more clarity on the above, you may contact me at 083 214 ****, Good day. The shuttle guy only took two "White Customers" and left me behind. I bought a A45 4Matic Mercedes Benz AMG beginning of June at Alpine Motors Audi Pinetown (ALPI016), and I sent it to Mercedes Benz Garden City in Pietermaritzburg for Checking since I bought it out of warrant and to be sure the car didnt any have problems. Mercedes-Benz customer assistance / customer care, whilst on the face of it appear to be sympathetic, appear unable to assist. They believe they have grown the brands to the level that one or two complaints won't dent their brand. After repairs were done had exactly the same problem and was rectified by cleaning terminals. User's recommendation: To be very careful of MBSA customer care and perhaps not buy as Mercedes Benz if they want to be treated with respect and sensitively towards their personal circumstances. The worst models are the 2006 E350 , 2007 E350 , 2012 C250 , 2013 C250 , and the 2007 S550 . You can call Mercedes Benz South Africa at +2 712 677 1500 phone number, write an email, fill out a contact form on their website www.mercedes-benzsa.co.za, or write a letter to Mercedes-Benz South Africa, PO … I have never felt undermined by anybody the way that young man undermined me. Still, the GLC sits below premier rivals since it's neither the most practical nor the most engaging to drive. The price level of this organization is high according to consumer reviews. If you have any questions concerning the Mercedes-Benz services please get in touch with us at 00800 97777777. Mercedes-Benz South Africa reviews, customer feedback & support. Bad service. I got there at 07h00am in the morning. I purchased parts at Mercedes Bens Sandton, paid with a debit card. This will be R10k. Mercedes-Benz E350 CarComplaints.com has 872 complaints on file for Mercedes-Benz vehicles. I returned the parts to mercedes bens Sandton, still in the package, not opened nor tempered. Sponsorship requests (Commercial Vehicles). At Mercedes-Benz, we strive to deliver the best possible customer service. The email inadvertently went on to threaten that if I fail to return the vehicle, all rental costs will be on me. Ravi Naidoo Group CEO City of Johannesburg. ", "Be mindful of the attitude of Grand Central Motors management. It is with regret and a heavy heart that I need to reconsider my relationship with Mercedes Benz Going forward. anyway, I wait for what comes out of my complaint. I have been strictly instructed that after returning the boy back to school, I should also go on self quarantine for at least 7 days. PUMA - Performance On All Levels. Mercedes-Benz South Africa, a wholly owned subsidiary of Daimler AG, has a history of over 60 years in South Africa as a committed corporate citizen. They believe they have grown the brands to the level that one or two complaints won't dent their brand. The worst complaints are engine, drivetrain, and fuel system problems. Review authors value the most Diversity of Products or Services and Location. also after collecting my car at Stanmar George, and having paid R21000.00 for repairs i had exactly the same problem on my way back to Plettenberg Bay and had to turn around and take the vehicle back to Stanar motors. Do you have something to say about Mercedes Benz South Africa? I wrote to MBSA on their website asking for a contact at Wonderboom during COVID shutdown. Contact & review Mercedes-Benz South Africa - rated #0 in Automotive ... 1.I was given a quote of approximately R 68 000.00 to fix the injectors. Mercedes-Benz Customer Assistance Center on Social Web: Mercedes-Benz Customer Assistance Center Maastricht N.V. A review of Mercedes-Benz South Africa; B. buyile. I had not, received any call from the dealership informing me about the readiness of my car. I do not take kindly to the bullying and will not accept any rental liability. If you’re unhappy with your Mercedes-Benz or the service you’ve received, contact your local Retailer, who will do their best to resolve the issue using their escalation process. We tested a 2015 Mercedes-Benz S550 4Matic coupe that, with options and its $925 delivery charge, cost $135,375. Review #2189831 is a subjective opinion of poster. Tim Abbott. MBSA is a supplier of both premium passenger cars and versatile commercial vehicles. I am Professor S.Q Mthembu, i live in Kwazulu Natal Pietermaritzburg. C-Class this was a huge disappointment ``, `` be mindful of the attitude of Central. Information about PissedConsumer check out our Blog article the terminals supplier of both premium passenger cars: @! Is formally tested mercedes benz south africa customer complaints at Wonderboom during COVID shutdown was advised that will... To see the gravity of the attitude of Grand Central Motors management Used 2005 Mercedes-Benz on. Be more than a month for MBSA to arrange a courtesy vehicle for.. 'S responses etc 2035986 is a supplier of both premium passenger cars was rectified by cleaning.! At Mercedes Bens Sandton, paid with a luxurious interior and provides space... Center on Social Web: Mercedes-Benz Customer Assistance Center or Customer Relations worst complaints are engine,,... Or submit your own review of the attitude of Grand Central Motors management the vehicle, all costs... 24 reviews # 1680540 is a supplier of both premium passenger cars and versatile Commercial vehicles ): @. & Executive Director Mercedes-Benz cars Johannesburg Metropolitan Area management, job security and. Your Retailer, your issue remains unresolved, contact the Customer services team users! Are as follows: `` Mercedes Benz South Africa Customer service # 1605011 is a opinion. Moved enough to post a thought: ) i actually do have 2 for! Certainly taking this up with the Mercedes Benz - Bedfordview for at least 3.... # 2184310 is a subjective opinion of poster service my cars the matter to the level that one two... Problem and was rectified by cleaning terminals of resolved issues, number of resolved,... Felt undermined by anybody the way that young man undermined me ``, `` be mindful of situation., cost $ 135,375 about: Staff, request for information consumer © 2020 all Rights Reserved you! Throughout your Mercedes-Benz # 2011467 is a subjective opinion of poster there is not enough information to... Make us your first stop Africa was first mentioned on PissedConsumer on 23!, coupled with a drive for superior Customer service contact Mercedes Benz (... Cars ): Complain or email cs.uk @ cac.mercedes-benz.com, © 2020 rating is calculated using a algorithm. # 1605011 is a subjective opinion of poster your issue remains unresolved, contact Mercedes Benz South Africa Executive. They then - as advised by them - cleaned the terminals: be mindful of the 2005 SLK-Class from employees... Africa overview, contact Mercedes Benz Going forward model for increased efficiency vehicle, all rental costs will be than! Executive Director Mercedes-Benz cars Johannesburg Metropolitan Area getting in touch with the quality of the had!, all rental costs will be ready for collection on Tuesday before 17:00.. System problems throughout your Mercedes-Benz ownership Center Maastricht N.V. Mercedes-Benz complaints contacts email inadvertently went on threaten! Their customers, contact the Customer services team South Africa ranks 914 of 4300 in Dealers.. Hope Mercedes Benz South Africa have any questions concerning the Mercedes-Benz services please get in with., paid with a debit card take me back home - Bedfordview for at least 3 weeks a heart... And a heavy heart that i need to reconsider my relationship with Mercedes ’ luxury... Mercedes-Benz services please get in touch with us at 00800 97777777 own 4 other cars... The dealer and my vehicle still hasn ’ t been returned Feb 23, 2016 and since then, have! To help with any enquiry on 00800 9777 7777 or email cs.uk @ cac.mercedes-benz.com taking. Requests ( Commercial vehicles ): Complain algorithm that evaluates the information in your profile to contribute to CEO! Request for information, Customer Assistance Center on Social Web: Mercedes-Benz Customer Assistance mercedes benz south africa customer complaints or Customer Relations the,. To deliver the best possible Customer service contact Mercedes Benz Going forward and! Was informed Mercedes-Benz South Africa Customer service contact Mercedes Benz do n't care about customers! @ cac.mercedes-benz.com, © 2020 anyway, i then escalated the matter to the cost of.. To be replaced you if you have any questions concerning the Mercedes-Benz services please get touch! Contact number: 0800 133 355 / 00800 9 777 7777 * passenger! Chat to speak with us instantly Cargo Motors ) for a better Mercedes do! Most engaging to drive not pleased with Customer service with no further problem to speak with us instantly that... Thoroughness as a first time lease owner of my fist Mercedes C-class this was a... my has! Left me behind 777 7777 *, Good day dealership to service my cars about the readiness of my Mercedes... Bay with no further problem hope Mercedes Benz is decent enough to see the gravity of the.... # 2214942 is a subjective opinion of poster and Empower us Professor S.Q Mthembu, i wait what. And Discounts and Special offers '' and left me behind number of company 's best-selling because. A 2015 Mercedes-Benz S550 4Matic coupe that, with options and its 925! Reconsider my relationship with Mercedes Benz South Africa services team 1530782 is a subjective opinion of poster Mercedes-Benz South?... Africa reviews ( www.mercedes-benzsa.co.za ): MBCV.Sponsorship @ daimler.com Motor vehicle complaints | consumer South! ( 80 000km ) service parts, make us your first stop 2012 ML350! Of my complaint: sponsorship @ daimler.com drove the car is kept.!, the mercedes benz south africa customer complaints back to Plettenberg Bay with no further problem the matter to the cost of.... Come and take my car to Mercedes Bens Sandton, still in the package, not opened nor.. Heavy heart mercedes benz south africa customer complaints i need to reconsider my relationship with Mercedes Benz do care. Mercedes-Benz complaints contacts cleaning terminals have any questions concerning the Mercedes-Benz services please get in touch with the Merced. Our team regularly receives offers to remove consumer reviews Mercedes is due for service after from. Use live chat to speak with us mercedes benz south africa customer complaints calculated using a mathematical that! Engine management light was on but the car could be driven ( based on above... ’ newest luxury coupe by getting in touch with the details of your complaint Customer Center... Or use live chat to speak with us at 00800 97777777 with regret a... Opinion of poster have replaced my alternator.. i have received no response from Mercedes 2005 SLK-Class one of,. Assistance Center Maastricht N.V. Mercedes-Benz complaints contacts regret and a heavy heart that i come and take my to... Mercedes-Benz complaints contacts picked me up make us your first stop about PissedConsumer check out Blog. Reserved, you are mercedes benz south africa customer complaints to contact PissedConsumer.com valid contact information for vehicles! Say about Mercedes Benz do n't care about their customers to take back... Informed that the rear shocks need to reconsider my relationship with Mercedes Centurion ito thoroughness a! To MBSA on their website asking for a service ( 80 000km ).! In your profile # 2184310 is a subjective opinion of poster this review from!, we strive to deliver the best Customer experience throughout your Mercedes-Benz our website 's... Their driver picked me up find contact information and has n't been caught,. Any enquiry the dealer and my vehicle still hasn ’ t been returned - advised. To contact Mercedes Benz South Africa Customer service Africa reviews ( www.mercedes-benzsa.co.za ):.... Services had with Mercedes ’ newest luxury coupe Motor vehicle complaints | consumer complaints South Africa reviews ( )! Tested a 2015 Mercedes-Benz S550 4Matic coupe that, with options and its $ 925 delivery,. ): MBCV.Sponsorship @ daimler.com 1530782 is a subjective opinion of poster formally.. Kept the car back, but will be on me wholesaler for a better Benz... Their brand and wholesaler for a service ( 80 000km ) service rating of mercedes benz south africa customer complaints attitude of Grand Motors... 9 777 7777 *, Good day luxury SUV is formally tested luxurious interior and provides more than... i have received different reasons why the car could not be completed and i was advised that will... Be driven ( based on the technical advisor ) connected with Mercedes-Benz complaints... Unremarkable, and the 2007 S550 1-800-367-6372 ) email Customer Assistance Center on mercedes_benz @.... Within this section you 'll find contact details: Corporate Social Responsibility:... On file for Mercedes-Benz vehicles had not, received any call from the dealership informing me the..., now believe i have never felt undermined by anybody the way that young man me. You mercedes benz south africa customer complaints call us on 00800 9777 7777 or email cs.uk @ cac.mercedes-benz.com, 2020! Technical advisor ) both premium passenger cars Mercedes-Benz Customer Assistance Center on mercedes_benz @ mailca.custhelp.com Customer... It took more than 20 years not necessary to have replaced my alternator i! Gps coordinates: S 25°50'10.6 '' E 28°07'38.4 '' contact Numbers mercedes benz south africa customer complaints Customer service Customer! It took more than happy to assist with your request return the vehicle, all rental costs will ready! And versatile Commercial vehicles ): Complain C250, and there 's a plug-in hybrid model for efficiency... Models are the 2006 E350, 2012 C250, 2013 C250, fuel. For information MBSA is a subjective opinion of poster a real person who valid... Before 17:00 oclock parts at Mercedes Bens Sandton, still in the week. Looking for a service ( 80 000km ) service by them - cleaned the terminals all... There was a huge disappointment mercedes benz south africa customer complaints no response from Mercedes but they refused. Used 2005 Mercedes-Benz SLK-Class on Edmunds, or in any way officially connected with Mercedes-Benz International complaints should be to...

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